How to recover WhatsApp calls - briefly?
To recover lost WhatsApp call history, users can rely on backup files created with Google Drive or iCloud, depending on their device type. Restoring these backups will revert the call log to its previous state.
How to recover WhatsApp calls - in detail?
Recovering lost WhatsApp calls can be a challenging task, but it is not impossible. There are several methods you can employ to retrieve your call history, depending on the specifics of your situation. Below, we will explore these methods in detail.
Method 1: Checking Your Backup
WhatsApp provides an automatic backup feature that saves your data, including calls, to either Google Drive (for Android users) or iCloud (for iOS users). Here's how you can use this backup to recover your call history:
- Uninstall and Reinstall WhatsApp: First, uninstall the app from your device. Then, go to the App Store or Play Store and reinstall it.
- Verify Your Number: During the setup process, verify your phone number with the code sent via SMS.
- Restore Backup: When prompted, choose the option to restore your chat history from a backup. WhatsApp will automatically detect and use the most recent backup available.
Method 2: Using Third-Party Software
If you don't have a recent backup or if the backup method didn't work for you, consider using third-party recovery software. These tools are designed to scan your device and recover lost data, including WhatsApp call logs.
- Select a Reliable Tool: Choose a reputable recovery software like Dr.Fone, EaseUS MobiSaver, or Tenorshare UltData.
- Download and Install: Download the software from the official website and install it on your computer.
- Connect Your Device: Use a USB cable to connect your phone to the computer. Ensure that your device is in recovery mode if required by the software.
- Scan for Lost Data: Follow the prompts to scan your device for lost data, including WhatsApp calls.
- Recover Data: Once the scan is complete, select the call logs you want to recover and save them to your computer or directly back to your phone.
Method 3: Contacting WhatsApp Support
In some cases, especially if you believe the loss of data is due to a technical issue with WhatsApp itself, you can contact their support team for assistance.
- Open WhatsApp: On your device, open the WhatsApp app.
- Go to Settings: Navigate to the settings menu by tapping on the three dots or the profile picture at the top right corner.
- Contact Support: Select "Help" and then "Contact Us". Follow the prompts to describe your issue and submit a request for support.
Method 4: Using Cloud Services
If you have previously enabled cloud backup services like Google Drive or iCloud, you might be able to restore your call history from there.
- Access Your Cloud Account: Log in to your Google Drive or iCloud account on the web.
- Locate Backups: Find the WhatsApp backups stored in your cloud account.
- Download Backup: Download the backup file to your computer.
- Restore Data: Use a third-party tool or follow the software's instructions to restore the data from the downloaded backup file to your device.
Important Tips
- Regular Backups: Make it a habit to regularly back up your WhatsApp data to avoid losing important information.
- Update Software: Ensure that both your WhatsApp app and your operating system are up to date, as updates often include bug fixes and improvements in data recovery features.
- Data Security: Always use reliable and secure third-party tools to prevent any potential data breaches or loss of privacy.
By following these detailed methods, you should be able to recover your lost WhatsApp call history effectively.