How to set up an auto-reply for a call in WhatsApp?

How to set up an auto-reply for a call in WhatsApp - briefly?

To set up an auto-reply for a call in WhatsApp, you can use the app's built-in "Vacation Responder" feature. This feature allows you to automatically send a pre-written message to anyone who calls you while you're away or busy. Simply enable the setting and customize your response message as needed.

How to set up an auto-reply for a call in WhatsApp - in detail?

To set up an auto-reply for calls in WhatsApp, you can utilize the "Business" feature, which is available on both Android and iOS devices. This feature allows businesses to create automated responses to messages and calls, ensuring that customers always receive a prompt reply. Here's a detailed guide on how to set this up:

1. Create or Convert Your Account:

   • If you don't already have a WhatsApp Business account, you need to create one. Go to the Google Play Store or Apple App Store and download "WhatsApp Business."
   • If you have an existing personal WhatsApp account that you want to convert into a business account, open WhatsApp Business and follow the on-screen instructions to migrate your chat history, contacts, and media from your old account.

2. Set Up Your Business Profile:

   • After setting up or converting your account, you'll be prompted to create a business profile. Fill in all necessary information such as your business name, category, and contact details (email address and phone number).

3. Configure Quick Replies:

   • Quick replies allow you to save and reuse messages that you frequently send. To set up quick replies:
     • Open WhatsApp Business.
     • Go to the "Business tools" tab at the bottom of the screen.
     • Tap on "Quick replies."
     • Click on the "+" icon to create a new quick reply.
     • Enter your message and a shortcut for it (e.g., /thanks).

4. Enable Away Message:

   • The away message feature allows you to set an automated response when you're unable to respond in real-time. To enable this:
     • Go to the "Business tools" tab.
     • Tap on "Away message."
     • Turn on the "Send away message" toggle.
     • Customize your message and set the schedule for when you want the auto-reply to be sent (e.g., always, after hours).

5. Greeting Message:

   • While not specifically for calls, a greeting message can welcome new customers who reach out to your business via WhatsApp. To set this up:
     • Go to "Business tools."
     • Tap on "Greeting message."
     • Turn on the "Send greeting message" toggle.
     • Customize your message and set the schedule if needed.

6. Test Your Auto-Reply:

   • To ensure everything is working correctly, you can test the auto-reply feature by sending a message or making a call to your WhatsApp Business number from another device. You should receive the pre-set automated response.

By following these steps, you can effectively set up an auto-reply for calls in WhatsApp using the "Business" feature. This will help you manage customer interactions more efficiently and ensure that no message or call goes unanswered.

Author: admin .

Published: 2024-11-28 13:41.

Latest update: 2025-04-28 17:11

Views: 7