If there are two gray checkmarks in WhatsApp but the person is online - briefly?
If you see two gray checkmarks on a WhatsApp message and the recipient is currently online, it indicates that they have not yet read your message.
If there are two gray checkmarks in WhatsApp but the person is online - in detail?
If you see two gray checkmarks next to your message in WhatsApp, it indicates that your message has been sent but not yet delivered or read by the recipient. However, if the person is shown as online, there can be a few reasons why the message status has not changed from those two gray checkmarks:
- Network Issues: The most common reason for this discrepancy is network connectivity problems. Even though the recipient appears to be online, their device might not have a stable internet connection, preventing the message from being delivered.
- Phone Settings: The recipient's phone settings could also play a role. If they have enabled power-saving mode or turned off background data for WhatsApp, the app may not receive updates in real-time. This can cause a delay in message delivery status changes.
- App Version: Sometimes, discrepancies can occur due to differences in the versions of WhatsApp being used by the sender and receiver. Older versions might have bugs or compatibility issues that affect message delivery status updates.
- Blocked or Deleted Contact: In some cases, if the recipient has blocked you or deleted your contact, WhatsApp may not update the message status to avoid alerting you to this change. However, if the person is shown as online, this scenario is less likely.
- Server Issues: Occasionally, WhatsApp servers might experience temporary issues that can delay message delivery status updates. This is usually resolved within a short period once the server problem is addressed.
To ensure your messages are delivered promptly and accurately, it's advisable to maintain a stable internet connection and keep your WhatsApp application updated to the latest version. If you continue to experience issues with message delivery, consider checking for any network problems or app updates on both your and the recipient’s devices.