SMS with a confirmation code is not coming to WhatsApp and there is no call. What should I do - briefly?
If you're not receiving an SMS with a confirmation code on WhatsApp and haven't received a call either, try the following steps:
- Ensure your phone number is correctly entered and formatted (e.g., +1234567890).
- Check if your mobile network supports receiving SMS or calls from WhatsApp.
SMS with a confirmation code is not coming to WhatsApp and there is no call. What should I do - in detail?
If you are not receiving the SMS with the confirmation code on WhatsApp and there is no call, there are several steps you can take to resolve this issue:
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Check Your Phone Number: Ensure that your phone number is correctly entered in international format without any additional symbols or spaces. For example, if your number is +1 234-567-890, it should be written as +1234567890.
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Verify Your Network Connection: Make sure that you have a stable internet connection. You can try switching between Wi-Fi and mobile data to see if the issue persists. A weak or unstable network connection can sometimes prevent SMS from being delivered.
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Enable Call Forwarding (if applicable): If you are using WhatsApp on a desktop or web browser, ensure that call forwarding is enabled on your phone. This setting allows calls to be forwarded to your computer, which is necessary for receiving the confirmation code via a call.
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Check Your Phone's Settings:
- Do Not Disturb Mode: Ensure that Do Not Disturb mode is turned off or set up correctly to allow notifications from WhatsApp.
- Airplane Mode: Temporarily enable Airplane Mode and then disable it again. This can sometimes refresh your network connection and resolve issues with SMS delivery.
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Restart Your Device: Sometimes, simply restarting your device can solve the problem. Turn off your phone, wait for a few seconds, and then turn it back on.
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Update WhatsApp: Make sure that you are using the latest version of WhatsApp. Outdated versions may have bugs or compatibility issues that can prevent SMS from being delivered.
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Contact Your Mobile Carrier: If none of the above steps work, there might be an issue with your mobile carrier. Contact your carrier's customer support and explain that you are not receiving SMS from WhatsApp. They may be able to provide additional assistance or identify any network-related issues.
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Use an Alternative Method: If all else fails, consider using an alternative method to receive the confirmation code. Some services offer to send the code via email instead of SMS. Check if this option is available for your specific scenario.
By following these steps, you should be able to resolve the issue and successfully receive the SMS with the confirmation code on WhatsApp.