The download in WhatsApp failed and says "impossible to load because of internal memory." What should I do?

The download in WhatsApp failed and says "impossible to load because of internal memory." What should I do - briefly?

If you're encountering a message stating "impossible to load because of internal memory" while attempting to download in WhatsApp, it indicates that your device is running low on storage space. To resolve this issue, free up some memory by deleting unnecessary files or moving them to an external storage device.

The download in WhatsApp failed and says "impossible to load because of internal memory." What should I do - in detail?

If you're encountering a message on WhatsApp that says "impossible to load because of internal memory," it indicates that your device is running low on storage space, which is preventing the download from completing. Here are some detailed steps you can take to resolve this issue:

  1. Check Available Storage:

    • Go to your device's Settings.
    • Navigate to Storage or Memory.
    • Look at how much free space is available. If it's less than 10% of your total storage, you need to free up some space.

  2. Delete Unnecessary Files:

    • Start by removing old messages and media from WhatsApp itself. Go to Settings within WhatsApp, then Storage and Data, and use the options to clear out unwanted files.
    • Delete any unused apps or games that you no longer need.
    • Remove large files such as photos, videos, and documents that you have downloaded and no longer require.

  3. Clear Cache:

    • In your device's Settings, go to Apps or Application Manager.
    • Find WhatsApp in the list and tap on it.
    • Look for options like 'Clear Cache' or 'Clear Data.' Be cautious with 'Clear Data' as it will delete your chat history.

  4. Use Cloud Storage:

    • Consider using cloud services like Google Drive, Dropbox, or iCloud to store your media files. This way, you can free up space on your device while keeping your important data safe.

  5. Move Apps to External Memory (if applicable):

    • If your device has an SD card slot and supports moving apps to external storage, do so for heavy apps that aren’t critical to the internal memory.
    • Go to Settings > Apps > Select the app you want to move > Storage > Change > Move to SD Card (if available).

  6. Update WhatsApp:

    • Ensure that your WhatsApp application is up-to-date. Sometimes, updates include bug fixes and performance improvements that can resolve such issues.
    • Go to the Google Play Store or Apple App Store, search for WhatsApp, and check if there's an update available.

  7. Restart Your Device:

    • A simple restart can sometimes clear up minor software glitches that might be causing the issue. Hold down the power button until the option to restart appears, then confirm.

  8. Check for System Updates:

By following these steps, you should be able to free up enough internal memory to allow WhatsApp downloads to complete successfully. If the problem persists despite these efforts, consider consulting with a professional technician for more advanced troubleshooting.