There is no sound when messages arrive on WhatsApp, what to do - briefly?
If you're not hearing notification sounds for new WhatsApp messages, there are a few steps you can take to troubleshoot the issue. Firstly, ensure that your device's sound settings are not set to silent or vibrate only. Additionally, check the specific app settings within WhatsApp to confirm that notification sounds are enabled.
There is no sound when messages arrive on WhatsApp, what to do - in detail?
If you're not hearing notification sounds when messages arrive on WhatsApp, there are several potential solutions you can try to resolve the issue. Here’s a detailed guide:
Check Notification Settings
- Open WhatsApp: Launch the application on your device.
- Go to Settings: Tap on the three dots in the top-right corner (Android) or your profile picture (iPhone). Select "Settings."
- Notifications: Navigate to "Notifications" and ensure that the toggle switch is turned on for both "Message Notifications" and "Group Notifications."
- Sound: Verify that the sound option is enabled. You can also customize your notification sound by tapping on the current sound and choosing a new one from the list.
Check System Settings
- Device Settings: Exit WhatsApp and go to your device’s main settings menu.
- Apps or Applications: Find and tap on "Apps" (Android) or "Applications" (iPhone).
- WhatsApp: Locate WhatsApp in the list of installed apps and tap on it.
- Notifications: Ensure that notifications are enabled for WhatsApp within your device settings.
- Do Not Disturb Mode: Check if your device is in "Do Not Disturb" mode, which can mute all notifications. Disable this mode to see if the issue resolves.
- Volume Settings: Make sure that the notification volume is turned up. You can usually adjust this in the quick settings panel or within the main sound settings of your device.
Check for Software Updates
- WhatsApp Update: Ensure that you are using the latest version of WhatsApp. Go to the Google Play Store (Android) or App Store (iPhone), search for WhatsApp, and check if there is an update available.
- Operating System Update: Make sure your device’s operating system is up to date. Sometimes, outdated software can cause issues with app notifications.
Restart Device
Restarting your device can often resolve minor glitches that may be causing the notification sound issue:
- Power Off: Turn off your device.
- Wait: Wait for a few seconds.
- Power On: Turn on your device again and check if the notifications are working as expected.
Clear Cache (Android Only)
Clearing the cache can sometimes resolve app-related issues:
- Device Settings: Go to your device’s settings menu.
- Apps: Find and tap on "Apps" or "Application Manager."
- WhatsApp: Locate WhatsApp in the list of installed apps.
- Storage: Tap on "Storage & cache."
- Clear Cache: Tap on "Clear Cache" to remove temporary files that might be causing the issue.
Reinstall WhatsApp
If all else fails, you may need to reinstall WhatsApp:
- Uninstall: Go to your device’s settings menu and find WhatsApp in the list of installed apps. Tap on it and select "Uninstall."
- Reinstall: Return to the Google Play Store (Android) or App Store (iPhone), search for WhatsApp, and reinstall the app.
- Restore Data: Once reinstalled, follow the prompts to restore your chat history from a backup if available.
By following these steps, you should be able to resolve the issue of not hearing notification sounds when messages arrive on WhatsApp.