What should I do if WhatsApp calls aren't working on Android - briefly?
If WhatsApp calls are not working on your Android device, first ensure that you have a stable internet connection. Additionally, check if the issue persists after restarting both your phone and the WhatsApp application.
What should I do if WhatsApp calls aren't working on Android - in detail?
If you are experiencing issues with WhatsApp calls not working on your Android device, there are several steps you can take to troubleshoot and resolve the problem.
Firstly, ensure that your device is connected to a stable internet connection. WhatsApp calls require a strong data or Wi-Fi connection to function properly. You can check your connectivity by attempting to browse the web or stream content. If your internet connection is weak or unstable, consider switching to a different network or moving to an area with better signal strength.
Next, verify that you have the latest version of WhatsApp installed on your device. Outdated versions may encounter compatibility issues or bugs that can affect call functionality. You can update WhatsApp by visiting the Google Play Store, searching for WhatsApp, and selecting the "Update" option if available.
In addition to updating the app, make sure that your Android operating system is up-to-date. Software updates often include important security patches and bug fixes that can improve the overall performance of your device and its applications. To check for system updates, go to Settings > System > Advanced > System Update.
If you are still experiencing issues after ensuring a stable internet connection and updating both WhatsApp and your Android operating system, try restarting your device. A simple reboot can often resolve temporary glitches or software conflicts that may be interfering with WhatsApp call functionality.
Another common solution is to clear the cache of the WhatsApp application. Excessive cache data can sometimes cause apps to malfunction. To clear the cache, go to Settings > Apps > WhatsApp > Storage & Cache > Clear Cache. Be cautious not to select "Clear Data" as this will delete your chat history and other important information.
If clearing the cache does not resolve the issue, consider uninstalling and then reinstalling WhatsApp. This process can help eliminate any persistent bugs or corrupted files that may be preventing the app from functioning correctly. After uninstalling, download the latest version of WhatsApp from the Google Play Store and log in using your phone number to restore your account.
Lastly, if none of the above solutions work, there might be a problem with your device's microphone or speaker settings. Ensure that the microphone is not muted and that the volume is set to an appropriate level for making calls. You can also test these components by recording a voice message or playing a sound file to confirm their functionality.
By following these detailed steps, you should be able to identify and resolve the issue preventing WhatsApp calls from working on your Android device.