What should I do if WhatsApp doesn't make calls - briefly?
If WhatsApp is not making calls, first ensure that your internet connection is stable and strong enough for voice and video calls. Additionally, check if the app is up to date and try restarting both your device and the WhatsApp application.
What should I do if WhatsApp doesn't make calls - in detail?
If you are experiencing issues with making calls on WhatsApp, there are several steps you can take to troubleshoot and resolve the problem:
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Check Your Internet Connection: Ensure that your device is connected to a stable internet connection. WhatsApp requires an active internet connection to make calls. You can test this by trying to access other online services or websites.
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Update WhatsApp: Make sure you are using the latest version of WhatsApp. Outdated versions may have bugs that affect call functionality. To update, go to your device's app store and check for any available updates.
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Check Permissions: Verify that WhatsApp has the necessary permissions to access your microphone and camera. On Android, you can do this by going to Settings > Apps > WhatsApp > Permissions. On iOS, go to Settings > WhatsApp and ensure that Microphone and Camera are enabled.
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Restart Your Device: Sometimes, simply restarting your device can resolve minor software issues that may be affecting WhatsApp's call functionality.
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Clear Cache (Android Only): If you are using an Android device, clearing the cache for WhatsApp can help resolve temporary glitches. Go to Settings > Apps > WhatsApp > Storage & cache > Clear cache.
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Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp. This can help fix any corrupted files that may be causing the issue. Make sure to back up your chats before uninstalling.
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Check for Network Restrictions: Some networks or carriers may restrict VoIP (Voice over Internet Protocol) services like WhatsApp calls. Contact your network provider to ensure there are no such restrictions.
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Check If WhatsApp Is Down: Occasionally, the issue might not be with your device but with WhatsApp's servers. You can check the status of WhatsApp’s service on websites like Downdetector.
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Use an Alternative Device or Network: Try making a call using a different device or network to see if the problem persists. This can help determine whether the issue is with your specific setup or something more widespread.
By following these steps, you should be able to identify and resolve most issues preventing WhatsApp from making calls.