What to do if a call is not displayed on the WhatsApp screen - briefly?
If you are unable to see incoming calls on your WhatsApp screen, there are several steps you can take to troubleshoot this issue. Firstly, ensure that your app is updated to the latest version as outdated software can sometimes cause display issues. Additionally, check your phone's notification settings for WhatsApp to confirm that call notifications are enabled.
What to do if a call is not displayed on the WhatsApp screen - in detail?
If you're experiencing issues where incoming calls are not displaying on your WhatsApp screen, there are several steps you can take to troubleshoot and resolve the problem.
Firstly, ensure that your device is connected to the internet. WhatsApp requires a stable internet connection to function properly, including for voice and video calls. Check if you're connected via Wi-Fi or mobile data and verify that your connection is strong and reliable.
Next, check if your WhatsApp application is up to date. Outdated versions of the app may have bugs or compatibility issues that can affect call notifications. Visit your device’s app store (Google Play Store for Android or Apple App Store for iOS) and update WhatsApp to the latest version available.
Another crucial step is to verify your phone's notification settings. Go to your device’s settings, locate the WhatsApp application, and ensure that notifications are enabled. Additionally, check if Do Not Disturb mode or any similar features are active on your device, as they can suppress notifications.
If you’re using an Android device, it's also important to check the battery optimization settings. Some devices may put WhatsApp in a low-power state, which can prevent notifications from appearing. Navigate to your device’s settings, find the Battery or Power Management section, and ensure that WhatsApp is excluded from any battery optimization features.
For iOS users, ensure that Background App Refresh is enabled for WhatsApp. This feature allows apps to fetch content in the background, which can help keep notifications up to date. You can find this setting in your device’s Settings app under General > Background App Refresh.
In some cases, the issue might be related to your device's software. Restarting your phone can often resolve temporary glitches and ensure that all applications are running smoothly. If a simple restart doesn’t work, consider resetting network settings or even performing a factory reset as a last resort.
Lastly, if you continue to experience issues, it may be helpful to reach out to WhatsApp support for further assistance. They can provide more specific guidance based on the model of your device and the version of WhatsApp you are using.
By following these steps, you should be able to identify and resolve the issue preventing incoming calls from displaying on your WhatsApp screen.