What to do if the sound of WhatsApp messages disappears on Android?

What to do if the sound of WhatsApp messages disappears on Android - briefly?

If you're experiencing issues with WhatsApp message sounds disappearing on your Android device, there are a few simple steps you can take to resolve the problem. First, ensure that your WhatsApp app is up-to-date by checking for any available updates in the Google Play Store. Additionally, verify that your phone's volume settings are correctly configured and not muted for notifications or media playback.

What to do if the sound of WhatsApp messages disappears on Android - in detail?

If you're an Android user and suddenly find that your WhatsApp message notifications have lost their sound, it can be quite frustrating. Here are some detailed steps to help you troubleshoot and resolve this issue:

Check Notification Settings

  1. Open WhatsApp: Launch the WhatsApp application on your Android device.
  2. Go to Settings: Tap on the three vertical dots in the upper right corner of the screen to access the menu, then select 'Settings'.
  3. Notification Settings: Within the settings, navigate to 'Notifications'.
  4. Enable Notifications: Ensure that the toggle for 'Use notification dot' and 'Show notifications' is turned on. If these are off, turn them on and check if the sound returns.
  5. Customize Sounds: You can also customize the sound for WhatsApp messages by tapping on 'Notification tone'. Choose a different tone or ensure that the current one is correctly set.

Check System Sound Settings

  1. Open Phone Settings: Exit WhatsApp and go to your phone's main settings menu.
  2. Sound & Vibration: Scroll down and tap on 'Sound & vibration'.
  3. Notification Volume: Ensure that the volume for notifications is not set to mute or too low. You can adjust this using the volume slider.
  4. Do Not Disturb Mode: Check if your device is in Do Not Disturb mode, which can silence all notifications. If it is, turn it off temporarily to see if the WhatsApp sound returns.
  5. App-Specific Settings: Some Android devices have app-specific settings where you can manage notification sounds for individual applications. Ensure that WhatsApp is not muted here.

Check Message Notification Preferences

  1. Open WhatsApp: Return to the WhatsApp application.
  2. Go to Chat Settings: Tap on the three vertical dots in the upper right corner of the screen, then select 'Settings'.
  3. Notifications: Within settings, tap on 'Notifications'.
  4. Message Notifications: Ensure that the toggle for 'Message notifications' is turned on. If it’s off, turn it on.
  5. Customize Sounds: You can also choose a specific notification sound for messages by tapping on 'Notification tone'. Select a different sound to see if this resolves the issue.

Restart Your Device

  1. Turn Off: Press and hold the power button until the option to turn off your device appears.
  2. Wait: Allow your device to fully shut down.
  3. Turn On: After a minute or two, press the power button again to restart your device.
  4. Check WhatsApp Sounds: Once your device has rebooted, open WhatsApp and check if the message notification sound has returned.

Update WhatsApp

  1. Open Play Store: Go to the Google Play Store on your Android device.
  2. Search for WhatsApp: In the search bar, type 'WhatsApp' and select the official application from the list.
  3. Check for Updates: Tap on 'Update' if there is a new version available. Update the app to ensure you have the latest features and bug fixes.
  4. Restart WhatsApp: After updating, restart the WhatsApp application and check if the sound issue has been resolved.

Clear Cache and Data

  1. Open Phone Settings: Exit the Play Store and go back to your phone's main settings menu.
  2. Apps & Notifications: Scroll down and tap on 'Apps & notifications'.
  3. WhatsApp: Find WhatsApp in the list of installed applications and select it.
  4. Storage & Cache: Tap on 'Storage & cache'.
  5. Clear Cache: Tap on 'Clear Cache' to remove any temporary data that might be causing issues.
  6. Clear Data: If clearing the cache does not resolve the problem, tap on 'Clear Data' to reset the application. Note that this will delete your messages and other data within WhatsApp, so make sure to back up important conversations before proceeding.

Reinstall WhatsApp

  1. Uninstall WhatsApp: Go back to the list of installed applications in your phone settings, find WhatsApp, and tap on 'Uninstall'. Confirm that you want to remove the application.
  2. Restart Device: After uninstalling, restart your Android device.
  3. Reinstall WhatsApp: Open the Google Play Store, search for WhatsApp, and tap on 'Install' to download and reinstall the application.
  4. Log In: Once installed, open WhatsApp and log in using your phone number and verification code.
  5. Check Notifications: After logging in, check if the message notification sound has returned.

By following these steps, you should be able to diagnose and resolve the issue with missing WhatsApp message notifications on your Android device. If the problem persists, it may be helpful to consult the official WhatsApp support or consider reaching out to your device manufacturer for further assistance.

  • 👤 Author admin.
  • ⏱ Date of published 2024-11-21 17:23.
  • 🖍 Date latest changes 2025-09-03 01:37.
  • 👁 Count views 10.