WhatsApp backup not found error. What should I do - briefly?
If you encounter the "WhatsApp backup not found" error, first ensure that your backup is not corrupted or incompatible with your current WhatsApp version. Additionally, check if there are any pending updates for your device's operating system and WhatsApp application.
WhatsApp backup not found error. What should I do - in detail?
If you encounter the "WhatsApp backup not found" error, it can be quite frustrating. Here are detailed steps to help you resolve this issue:
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Check Google Drive Storage: Ensure that your Google Drive has enough storage space for the backup. WhatsApp backups consume storage space, and if your drive is full, the backup might not be created or found. You can check your Google Drive storage by visiting the Google Drive website.
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Verify Internet Connection: A stable internet connection is crucial for both creating and accessing WhatsApp backups on Google Drive. Make sure your device is connected to a reliable Wi-Fi network. If you are using mobile data, consider switching to Wi-Fi for better stability.
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Update WhatsApp: An outdated version of WhatsApp might cause compatibility issues that lead to backup errors. Go to the Google Play Store or Apple App Store and check if there are any updates available for WhatsApp. Update the app to the latest version if necessary.
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Check Backup Frequency: By default, WhatsApp backups to Google Drive occur daily at 2 AM. If you attempt to restore a backup outside of this schedule, it might not be found. Ensure that your device's clock is set correctly and that the backup process has had enough time to complete.
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Re-login to Google Account: Sometimes, simply re-logging into your Google account on WhatsApp can resolve the issue. Go to WhatsApp settings, select "Chats" > "Chat Backup," and then log out of your Google account. After logging back in, try restoring the backup again.
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Clear Cache: Clearing the app cache can help resolve various issues, including backup errors. To clear the cache:
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Reinstall WhatsApp: If none of the above steps work, consider reinstalling WhatsApp. Before doing so, make sure to back up your chats using the local backup feature within WhatsApp. After reinstalling the app, try restoring the backup from Google Drive again.
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Contact Support: If you continue to experience issues despite following these steps, it may be necessary to contact WhatsApp support for further assistance. They can provide more specific guidance based on your particular situation.
By carefully following these detailed instructions, you should be able to resolve the "WhatsApp backup not found" error and successfully restore your chat history.