WhatsApp is not responding to touch. What should I do - briefly?
If WhatsApp is not responding to touch, try restarting your device or force closing the app to resolve the issue quickly.
WhatsApp is not responding to touch. What should I do - in detail?
If you're experiencing issues with WhatsApp not responding to touch, there are several steps you can take to troubleshoot and resolve the problem. Here’s a detailed guide to help you:
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Check Your Internet Connection: Ensure that your device is connected to a stable internet connection. Poor or unstable connectivity can cause WhatsApp to become unresponsive. You can test this by trying to open other apps that require an internet connection.
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Update WhatsApp: Outdated versions of the app may have bugs that affect its performance. Go to your device’s app store, search for WhatsApp, and check if there are any updates available. If so, update the app to the latest version.
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Clear Cache and Data: Clearing the cache and data can often resolve issues with unresponsive apps. Here’s how you can do it:
- Open your device’s settings.
- Go to "Apps" or "Application Manager."
- Find WhatsApp in the list of installed apps.
- Tap on WhatsApp, then go to "Storage & Cache."
- Clear both the cache and data. Be aware that clearing data will delete your messages and media within WhatsApp, so make sure you have backups if necessary.
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Restart Your Device: Sometimes a simple restart can resolve minor software glitches. Press and hold the power button, then select "Restart" or "Power off," and wait for the device to turn off completely before turning it back on.
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Check for System Updates: Ensure that your device’s operating system is up to date. Outdated systems can sometimes cause compatibility issues with apps like WhatsApp. Go to your device settings, navigate to "System," and check for any available updates.
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Reinstall WhatsApp: If the problem persists, you may need to uninstall and then reinstall WhatsApp. This will remove all data within the app, so make sure to back up any important information before proceeding.
- Uninstall WhatsApp by long-pressing the app icon and selecting "Uninstall."
- Go to your device’s app store, search for WhatsApp, and install it again.
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Check Device Storage: If your device storage is almost full, it can cause apps to become unresponsive. Free up some space by deleting unnecessary files, apps, or media.
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Contact Support: If you’ve tried all the above steps and WhatsApp is still not responding to touch, there might be a more complex issue at play. In this case, it's best to contact WhatsApp support or your device manufacturer for further assistance.
By following these detailed steps, you should be able to resolve most issues related to WhatsApp becoming unresponsive to touch.