WhatsApp is not sending messages even though there is internet access. What should I do?

WhatsApp is not sending messages even though there is internet access. What should I do - briefly?

If WhatsApp is not sending messages despite having internet access, try checking the app's permissions and ensuring that your phone number is correctly verified within the app. Additionally, restarting both your device and the WhatsApp application can often resolve connectivity issues.

WhatsApp is not sending messages even though there is internet access. What should I do - in detail?

If WhatsApp is not sending messages despite having an active internet connection, there are several steps you can take to troubleshoot the issue:

  1. Check WhatsApp Server Status: First, ensure that the problem is not due to server outages or maintenance issues on WhatsApp's end. You can check the status of WhatsApp servers using third-party websites like Downdetector.

  2. Update WhatsApp: Make sure you are running the latest version of WhatsApp. Updates often include bug fixes and performance improvements that can resolve sending issues. To update, go to the Google Play Store (for Android) or the App Store (for iOS), search for WhatsApp, and click on "Update."

  3. Clear Cache: Clearing the cache can help resolve glitches and improve performance. For Android: Go to Settings > Apps > WhatsApp > Storage & cache > Clear cache. For iOS: Unfortunately, you cannot clear the cache directly through settings, but uninstalling and reinstalling the app achieves a similar effect.

  4. Check Permissions: Ensure that WhatsApp has the necessary permissions to access your internet connection, contacts, and storage. On Android: Settings > Apps > WhatsApp > Permissions. On iOS: Settings > WhatsApp > Permissions.

  5. Restart Your Device: A simple restart can often resolve minor software glitches. Hold down the power button until you see the option to restart your device, then select it.

  6. Check Date and Time Settings: Ensure that your device's date and time settings are correct. Incorrect settings can sometimes interfere with WhatsApp's functionality. On Android: Settings > System > Date & time. On iOS: Settings > General > Date & Time.

  7. Reset Network Settings: If the problem persists, resetting your network settings can help resolve connectivity issues. Be aware that this will delete all saved Wi-Fi passwords and other network configurations. On Android: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. On iOS: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

  8. Check for Software Updates: Ensure your device's operating system is up to date. Outdated software can sometimes cause compatibility issues with apps like WhatsApp. For Android: Settings > System > System Update. For iOS: Settings > General > Software Update.

  9. Reinstall WhatsApp: If none of the above steps work, try uninstalling and then reinstalling WhatsApp. This can help resolve any corrupt files or software conflicts that may be causing the issue.

  10. Contact Support: If you've tried all these steps and are still having trouble, it may be time to contact WhatsApp support for further assistance. You can do this through the app by going to Settings > Help > Contact Us.

By following these detailed troubleshooting steps, you should be able to resolve most issues preventing WhatsApp from sending messages even when there is an active internet connection.