WhatsApp messages are arriving without sound, and notifications are not appearing. How do I fix this?

WhatsApp messages are arriving without sound, and notifications are not appearing. How do I fix this - briefly?

To resolve the issue of WhatsApp messages arriving without sound and notifications not appearing, check your phone's settings to ensure that both WhatsApp notifications and sounds are enabled. Additionally, update the app to its latest version to ensure compatibility with current features.

WhatsApp messages are arriving without sound, and notifications are not appearing. How do I fix this - in detail?

If you're experiencing issues with WhatsApp messages arriving without sound and notifications not appearing, there are several steps you can take to troubleshoot and resolve the problem. Here’s a detailed guide:

Check Notification Settings

1. Open WhatsApp: Launch the WhatsApp application on your device.
2. Navigate to Settings: On Android, tap on the three vertical dots in the top right corner; on iOS, go to the "Settings" tab at the bottom right.
3. Notifications: Select "Notifications".
4. Enable Notifications: Ensure that notifications are turned on for WhatsApp messages and calls.
5. Customize Notifications: You can customize notification settings such as message preview, pop-up notifications, and LED color (for Android devices).

Check System Settings

1. Android Devices:
   • Go to "Settings" on your device.
   • Select "Apps" or "Application Manager".
   • Find and tap on WhatsApp.
   • Tap on "Notifications".
   • Ensure that all notification options are enabled.
2. iOS Devices:
   • Go to "Settings" on your device.
   • Scroll down and select "Notifications".
   • Find and tap on WhatsApp.
   • Ensure that "Allow Notifications" is turned on.
   • Customize notification settings as needed.

Check Do Not Disturb Mode

1. Android Devices:
   • Go to "Settings" on your device.
   • Select "Sound".
   • Tap on "Do Not Disturb".
   • Ensure that WhatsApp is not excluded from the Do Not Disturb mode.
2. iOS Devices:
   • Go to "Settings" on your device.
   • Select "Do Not Disturb".
   • Ensure that "Allow Calls From" is set to "Everyone" or "Favorites", and notifications are allowed.

Check Volume Settings

1. Android Devices:
   • Pull down the notification shade.
   • Tap on the volume icon.
   • Ensure that the media volume (bell icon) is turned up.
2. iOS Devices:
   • Open the "Control Center" by swiping up from the bottom of the screen (for older models, swipe up from the top right corner).
   • Tap on the bell icon to ensure that "Do Not Disturb" is off and notifications are allowed.

Update WhatsApp

1. Android Devices:
   • Open the Google Play Store.
   • Search for WhatsApp.
   • If an update is available, tap on "Update".
2. iOS Devices:
   • Open the App Store.
   • Tap on your profile picture at the top right corner.
   • Scroll down to find WhatsApp in the list of apps with pending updates.
   • If an update is available, tap on "Update".

Restart Your Device

Sometimes a simple restart can resolve notification issues.

• Android Devices: Press and hold the power button until the "Power off" option appears, then select it. Wait for 10 seconds before turning your device back on.
• iOS Devices: Press and hold the side (or top) button until the "slide to power off" option appears, then slide to turn off your device. Wait for a few seconds before pressing and holding the side button again to turn it back on.

Clear WhatsApp Cache (Android Only)

1. Go to Settings: Open the "Settings" app on your Android device.
2. Select Apps: Tap on "Apps" or "Application Manager".
3. Find WhatsApp: Scroll down and tap on WhatsApp.
4. Storage: Tap on "Storage".
5. Clear Cache: Tap on "Clear Cache".

By following these detailed steps, you should be able to resolve the issue of WhatsApp messages arriving without sound and notifications not appearing. If the problem persists, consider contacting WhatsApp support for further assistance.