WhatsApp notifications are not coming through on Android. What should I do?

WhatsApp notifications are not coming through on Android. What should I do - briefly?

If you're not receiving WhatsApp notifications on your Android device, try the following: Ensure that WhatsApp is allowed to send notifications and that Do Not Disturb mode is not enabled. Additionally, clear the app cache and restart your phone.

WhatsApp notifications are not coming through on Android. What should I do - in detail?

If WhatsApp notifications are not coming through on your Android device, there are several steps you can take to troubleshoot and resolve the issue. Here is a detailed guide:

  1. Check Notification Settings:

    • Open the WhatsApp application on your Android device.
    • Go to the 'Settings' menu by tapping on the three dots (⋮) in the upper right corner of the screen.
    • Navigate to 'Notifications'. Ensure that all notification types are enabled, including message notifications, group notifications, and media notifications.
  2. Check System-wide Do Not Disturb Settings:

    • Go to your device's 'Settings' app.
    • Scroll down and tap on 'Sound' or 'Sound & vibration'.
    • Ensure that 'Do Not Disturb' mode is turned off, as this can silence notifications from all applications, including WhatsApp.
  3. Check Battery Optimization Settings:

    • Open the 'Settings' app on your Android device.
    • Go to 'Apps' or 'Application Manager'.
    • Find and tap on 'WhatsApp'.
    • Tap on 'Battery' and ensure that 'Background restriction' is not enabled. If it is, disable it.
  4. Check Data and Internet Connection:

    • Ensure your device has a stable internet connection. Notifications rely on data connectivity to function properly.
    • You can test this by trying to send or receive messages in WhatsApp.
  5. Update WhatsApp:

    • Open the Google Play Store app.
    • Search for 'WhatsApp' and check if there are any updates available.
    • Update the application to the latest version, as updates often include bug fixes and performance improvements.
  6. Clear Cache and Data:

    • Go to your device's 'Settings' app.
    • Navigate to 'Apps' or 'Application Manager'.
    • Find and tap on 'WhatsApp'.
    • Tap on 'Storage & cache'.
    • Clear the 'Cache' first, then clear the 'Data'. Note that clearing data will delete your chat history, so consider backing up your chats before proceeding.
  7. Check for Interfering Apps:

    • Some third-party applications, such as battery savers or task killers, can interfere with WhatsApp notifications.
    • Disable these apps temporarily to see if notifications start working again.
  8. Restart Your Device:

    • Sometimes a simple restart can resolve minor software glitches that may be affecting your notifications.
    • Press and hold the power button, then select 'Restart'.
  9. Reinstall WhatsApp:

    • If none of the above steps work, consider uninstalling WhatsApp from your device.
    • Restart your device, then reinstall WhatsApp from the Google Play Store.
  10. Contact Support:

    • If you have tried all the above solutions and still face issues with WhatsApp notifications, it is advisable to contact WhatsApp support for further assistance.
    • You can do this by going to 'Settings' in WhatsApp, tapping on 'Help', then selecting 'Contact Us'.

By following these detailed steps, you should be able to resolve the issue of WhatsApp notifications not coming through on your Android device.