Why can't I call through WhatsApp, but can I text - briefly?
If you are unable to make calls via WhatsApp but can still send messages, it is likely due to an issue with your internet connection or the app's settings. To resolve this, ensure that your device has a stable internet connection and check if WhatsApp has the necessary permissions to access your microphone and camera.
Why can't I call through WhatsApp, but can I text - in detail?
If you are experiencing issues with making calls on WhatsApp while your text messages are working fine, there could be several underlying reasons for this discrepancy.
Firstly, ensure that both your internet connection and the recipient's are stable and sufficiently strong. Voice and video calls on WhatsApp require a consistent and high-speed data connection, whereas text messages can function with lower bandwidth. If either party has an unstable or slow internet connection, it could hinder call functionality while still allowing text messages to be sent and received.
Secondly, check if your device meets the system requirements for WhatsApp calls. While most modern smartphones are compatible, some older models may not support voice or video calling features. Additionally, ensure that you have updated both your operating system and the WhatsApp application to their latest versions, as outdated software can sometimes cause compatibility issues.
Thirdly, consider any regional restrictions or network limitations. In certain countries, WhatsApp calls might be blocked or restricted by local authorities or telecommunication providers. If you are traveling abroad, it is also possible that your current location has limited access to WhatsApp's calling services.
Furthermore, verify if the recipient's device settings allow incoming calls from WhatsApp. Some users may have call blocking features enabled, which can prevent WhatsApp calls from being received. Instruct them to check their device settings and ensure that WhatsApp has the necessary permissions to make and receive calls.
Lastly, if you continue to experience issues, it might be helpful to clear the cache of your WhatsApp application or even reinstall it as a troubleshooting measure. Sometimes, temporary glitches in the app can cause intermittent problems with calling features.
By addressing these potential factors, you should be able to identify and resolve the issue preventing you from making calls on WhatsApp while still being able to send text messages.