Why can't I hear the other person during a WhatsApp call, but they can hear me - briefly?
If you cannot hear the other person during a WhatsApp call while they can hear you, it is likely due to an issue with your device's microphone or speaker settings. Check that your volume is not muted and that there are no software restrictions affecting audio output. Additionally, ensure that your internet connection is stable, as poor connectivity can also cause one-way audio issues.
Why can't I hear the other person during a WhatsApp call, but they can hear me - in detail?
There could be several reasons why you cannot hear the other person during a WhatsApp call, while they can hear you. This issue is often related to audio settings, connectivity problems, or software glitches.
Firstly, ensure that your device's microphone and speaker are functioning correctly. You might be able to hear yourself clearly because the microphone is working fine, but if the speaker is malfunctioning or not properly configured, you will not be able to hear the other person. Check for any debris or obstructions in the speaker grille that could affect sound output.
Secondly, verify your audio settings within the WhatsApp application. Sometimes, the app may default to using the phone's earpiece instead of the main speakers. Navigate to your device's settings and locate the WhatsApp permissions for microphone and speaker usage. Ensure that both are enabled and correctly configured.
Thirdly, consider network connectivity issues. A poor or unstable internet connection can lead to one-way audio problems during calls. If you are using mobile data, try switching to a Wi-Fi network to see if the issue persists. Ensure your device is connected to a stable and strong network signal.
Fourthly, check for software updates. Both WhatsApp and your operating system should be up to date. Outdated software can sometimes cause compatibility issues that lead to communication problems. Visit your app store or settings menu to look for available updates.
Lastly, if the problem continues, it might be helpful to restart both your device and the WhatsApp application. Sometimes, a simple reboot can resolve temporary glitches and restore normal functionality. Additionally, clearing the cache of the WhatsApp application can also help in resolving audio-related issues.
If none of these solutions work, there could be an issue with the specific call or contact. Try making another call to a different contact to see if the problem persists. If it does, consider reaching out to WhatsApp support for further assistance.