Why can't I hear the other person on WhatsApp calls - briefly?
The most common reason for not being able to hear the other person during a WhatsApp call is due to poor internet connectivity or insufficient data speed. Additionally, outdated software or hardware issues can also contribute to this problem. To resolve this, ensure you have a stable internet connection and consider updating your device and app to the latest versions.
Why can't I hear the other person on WhatsApp calls - in detail?
There could be several reasons why you are unable to hear the other person during a WhatsApp call. Here are some of the most common issues and potential solutions:
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Internet Connectivity: Poor internet connection is one of the primary reasons for audio problems during WhatsApp calls. Ensure that both you and the person you are calling have a stable and strong internet connection, preferably via Wi-Fi or a robust mobile data network.
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Microphone Issues: The other person might be having trouble with their microphone. Ask them to check if their device's microphone is working properly. They can do this by recording a short voice message and playing it back to ensure the audio quality is clear.
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Device Compatibility: WhatsApp calls require compatible devices and operating systems. Make sure that both you and the other person are using supported versions of WhatsApp on compatible devices. Outdated software or incompatible hardware can cause call issues.
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Call Settings: Both parties should check their call settings within WhatsApp. Ensure that the microphone and speaker settings are configured correctly. Sometimes, adjusting these settings can resolve audio problems.
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Background Noise: Excessive background noise can interfere with the call quality. Ask the other person to move to a quieter location or use headphones with a built-in microphone to reduce background noise and improve audio clarity.
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App Permissions: Ensure that WhatsApp has the necessary permissions to access your device's microphone and speakers. Go to your device settings, find the app permissions for WhatsApp, and make sure all required permissions are granted.
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Device Volume: Check the volume levels on both devices. Sometimes, the call volume might be too low, making it difficult to hear the other person. Adjust the volume accordingly to ensure optimal audio quality.
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WhatsApp Status: Occasionally, WhatsApp may experience server issues or outages that affect call quality. Check the status of WhatsApp services using online tools like Downdetector to see if there are any ongoing problems reported by other users.
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Software Bugs: Sometimes, software bugs can cause audio issues during calls. Make sure both you and the person you are calling have updated to the latest version of WhatsApp. If the issue persists, consider reinstalling the app to resolve any underlying software problems.
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Hardware Issues: In some cases, hardware issues with your device can affect call quality. Check if there is any physical damage to your device's microphone or speaker that might be causing the problem.
By systematically checking these potential issues, you should be able to identify and resolve the reason why you cannot hear the other person during a WhatsApp call.