Why can't I hear the sound when someone calls me on WhatsApp?

Why can't I hear the sound when someone calls me on WhatsApp - briefly?

If you cannot hear the sound when someone calls you on WhatsApp, it is likely due to one of several reasons: your device's volume settings may be muted or too low, or there might be a software issue with the application itself. To resolve this problem, first check your device's volume and mute settings, and then consider updating or reinstalling WhatsApp if necessary.

Why can't I hear the sound when someone calls me on WhatsApp - in detail?

There could be several reasons why you are not hearing the sound when someone calls you on WhatsApp. Let's delve into some of the most common issues and their potential solutions.

Firstly, it is crucial to check your device's settings to ensure that WhatsApp has the necessary permissions to access your microphone and speakers. Without these permissions, WhatsApp may not be able to play sound during a call. To verify this, go to your phone's Settings, find the Apps or Applications section, select WhatsApp, and then check the Permissions tab.

Another common issue could be related to your phone's Do Not Disturb (DND) mode. When DND is enabled, it can mute notifications and calls from WhatsApp. To ensure that this is not the case, you can either disable DND or adjust its settings to allow notifications and calls from WhatsApp.

Your phone's volume settings could also be a factor. Ensure that your device's ringer volume is set to an audible level. Additionally, check if there are any third-party apps or custom ROMs installed on your device that might interfere with WhatsApp's call functionality.

Network connectivity can also play a significant role in the quality and availability of WhatsApp calls. A weak or unstable internet connection can cause issues with both incoming and outgoing calls. Ensure that you have a stable Wi-Fi or mobile data connection when attempting to make or receive calls on WhatsApp.

Lastly, it is essential to keep your WhatsApp application updated to the latest version. Outdated versions may contain bugs or glitches that could affect call functionality. You can check for updates in the Google Play Store or Apple App Store, depending on your device's operating system.

By following these steps and addressing potential issues, you should be able to resolve any problems related to hearing the sound when someone calls you on WhatsApp.