Why doesn't the screen light up on my phone when I receive a WhatsApp call?

Why doesn't the screen light up on my phone when I receive a WhatsApp call - briefly?

There could be several reasons why your phone screen does not light up during a WhatsApp call. One common cause is that the relevant settings for call notifications might be disabled or set to 'Do Not Disturb' mode. Additionally, the issue could stem from outdated software or hardware malfunctions.

Why doesn't the screen light up on my phone when I receive a WhatsApp call - in detail?

The lack of screen illumination upon receiving a WhatsApp call can be attributed to several factors, each requiring specific attention and resolution.

Firstly, it is crucial to check the power-saving settings on your device. Modern smartphones often come with power-saving modes that limit background activities, including screen lighting during calls. Ensure that these settings are not overly restrictive, as they might prevent the screen from turning on for WhatsApp calls.

Secondly, consider the app permissions and notification settings for WhatsApp. It is possible that WhatsApp does not have the necessary permissions to activate the screen or that the notification settings are configured in a way that prevents visual alerts during calls. To resolve this, navigate to your phone's settings, locate the WhatsApp application, and verify that all required permissions are granted. Additionally, check the notification preferences within the WhatsApp settings to ensure that call notifications are enabled and set to display on the screen.

Thirdly, investigate any potential software issues or glitches that could be affecting the functionality of your phone or the WhatsApp application itself. Outdated software or bugs in the operating system can sometimes interfere with how notifications are handled. Ensure that both your phone's operating system and the WhatsApp application are up to date by checking for and installing any available updates.

Lastly, if none of the aforementioned solutions resolve the issue, it may be indicative of a more complex hardware problem or a conflict with other applications installed on your device. In such cases, it is advisable to seek professional assistance from a technician or contact the customer support services provided by your phone's manufacturer for further guidance and troubleshooting.

By systematically addressing these factors, you can effectively diagnose and rectify the issue of the screen not lighting up during WhatsApp calls, ensuring an uninterrupted and seamless communication experience.