Why doesn't WhatsApp make calls and receive calls - briefly?
WhatsApp does not support traditional phone calls because it is primarily designed for instant messaging and multimedia sharing. The platform uses internet connectivity to facilitate communications rather than relying on mobile networks, which are typically used for standard voice calls.
Why doesn't WhatsApp make calls and receive calls - in detail?
WhatsApp, a popular messaging platform owned by Meta (formerly Facebook), is widely known for its robust texting and multimedia sharing capabilities. However, it does not support traditional voice calling or SMS services, which might seem counterintuitive given the app's extensive feature set. The reasons behind this are multifaceted and rooted in technological constraints, business strategies, and user privacy concerns.
Firstly, WhatsApp is designed primarily as a messaging application, leveraging internet connectivity to send text messages, images, videos, and documents. Traditional voice calling, on the other hand, relies heavily on cellular networks and the Public Switched Telephone Network (PSTN). Integrating these systems would require significant technological overhauls and could lead to compatibility issues across different devices and operating systems.
Secondly, WhatsApp has focused on developing its own Voice over Internet Protocol (VoIP) service called WhatsApp Calling. This feature allows users to make voice and video calls using their internet connection rather than their cellular plan. By doing so, WhatsApp can offer a cost-effective alternative to traditional calling services, particularly useful for international calls where standard rates can be prohibitively expensive. However, this service does not replace the functionality of receiving traditional SMS or phone calls from non-WhatsApp users.
Thirdly, there are regulatory and legal considerations that play a role in WhatsApp's decision not to support traditional calling services. Telecommunications regulations vary widely across countries, and compliance with these rules can be complex and resource-intensive. By not offering traditional calling services, WhatsApp avoids many of these regulatory hurdles, allowing it to focus on providing a seamless messaging experience globally.
Lastly, there are concerns related to user privacy and security. Traditional phone calls and SMS can be more easily intercepted by third parties compared to encrypted messages sent through WhatsApp. By not offering these services, WhatsApp maintains its commitment to end-to-end encryption for all communications, ensuring that user conversations remain private and secure.
In summary, while WhatsApp does offer an advanced VoIP calling service, it has chosen not to support traditional voice calling or SMS services due to technological challenges, business strategies, regulatory considerations, and a commitment to user privacy. This focused approach allows WhatsApp to deliver a reliable and secure messaging experience for its users worldwide.