Why don't calls work on WhatsApp - briefly?
There could be several reasons why calls are not working on WhatsApp. The most common issues include connectivity problems, outdated software, or temporary service disruptions from the provider. To resolve this, ensure your internet connection is stable and update the app to the latest version.
Why don't calls work on WhatsApp - in detail?
There could be several reasons why calls are not working on WhatsApp. Let's explore the most common issues in detail:
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Internet Connection: WhatsApp calls, both voice and video, require a stable internet connection to function properly. If your calls are not going through, it might be due to poor or unstable connectivity. Check if your device is connected to Wi-Fi or mobile data and ensure the signal strength is adequate.
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WhatsApp Server Status: Occasionally, WhatsApp servers may experience downtime or maintenance, which can temporarily disrupt call services. You can check the current server status on websites that monitor WhatsApp's service availability.
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Outdated App Version: Using an outdated version of WhatsApp might cause compatibility issues, leading to failed calls. Ensure your app is up-to-date by visiting the Google Play Store or Apple App Store and checking for any available updates.
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Phone Settings: Certain phone settings can interfere with WhatsApp call functionality. For instance, if you have enabled power-saving mode or battery optimization features on your device, they might be restricting background data usage required for calls. Disabling these settings temporarily may resolve the issue.
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Call Blocking: The person you are trying to reach might have blocked your number or set their status to 'Last Seen' without sharing their contact information. In such cases, WhatsApp calls will not be possible until they unblock you or update their privacy settings.
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Network Restrictions: Some mobile network providers impose restrictions on VoIP services like WhatsApp calls due to regulatory policies or commercial reasons. Contact your service provider to inquire if there are any such limitations and how you can bypass them.
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Software Bugs: Occasionally, software bugs within the app itself can cause issues with call functionality. In this case, clearing the app cache or reinstalling WhatsApp might help resolve the problem.
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Operating System Compatibility: Ensure your device's operating system is compatible with the latest version of WhatsApp. Older OS versions may not support all features of the updated app.
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Blocked by WhatsApp: If you have violated WhatsApp's terms of service, such as spamming or using the platform for illegal activities, your account might be temporarily blocked from making calls. Review WhatsApp's policies to ensure compliance and consider contacting their support team if needed.
By addressing these potential issues, you should be able to identify why WhatsApp calls are not working on your device and take appropriate action to resolve the problem.