Why don't I see incoming calls in WhatsApp on Android?

Why don't I see incoming calls in WhatsApp on Android - briefly?

If you don't see incoming calls in WhatsApp on your Android device, it may be due to several reasons such as outdated app version or insufficient permissions. To resolve this issue, ensure that the WhatsApp application is up-to-date and has all necessary permissions granted.

Why don't I see incoming calls in WhatsApp on Android - in detail?

If you are not seeing incoming calls in WhatsApp on your Android device, there could be several reasons for this issue. Here is a detailed look at some common causes and potential solutions:

  1. Internet Connectivity: WhatsApp calls rely heavily on a stable internet connection. Ensure that your device is connected to Wi-Fi or has a strong mobile data signal. If the connection is weak or unstable, you might not receive incoming call notifications promptly.

  2. App Permissions: WhatsApp requires certain permissions to function correctly. Go to Settings > Apps > WhatsApp and make sure that permissions for microphone, camera, contacts, and storage are enabled. Additionally, check if WhatsApp is allowed to run in the background. Some battery-saving apps or system settings might restrict this.

  3. WhatsApp Version: Ensure that you are using the latest version of WhatsApp. Older versions may have bugs that affect call functionality. Visit the Google Play Store, search for WhatsApp, and check if there is an update available.

  4. Phone Settings: Some phone settings can interfere with WhatsApp calls. Check your device's Do Not Disturb mode, as it can block notifications from WhatsApp. Also, ensure that WhatsApp is not on the list of apps restricted by parental controls or other security features.

  5. Account Verification: Make sure your phone number is verified in WhatsApp. Unverified numbers cannot receive calls. To verify, open WhatsApp, go to Settings > Account > Verify Number and follow the prompts.

  6. SIM Card Issues: Sometimes, issues with the SIM card can cause problems with receiving calls. Ensure that your SIM card is properly inserted and that there are no physical damages. Try removing and reinserting the SIM card to see if it resolves the issue.

  7. WhatsApp Status: Check if your WhatsApp account has been temporarily blocked or restricted. This can happen due to violations of WhatsApp's terms of service. If this is the case, you will need to wait for the restriction period to end or contact WhatsApp support for further assistance.

  8. Device Compatibility: Ensure that your Android device meets the system requirements for WhatsApp calls. Some older devices may not support WhatsApp's calling feature.

  9. WhatsApp Server Issues: Occasionally, issues with WhatsApp servers can affect call functionality. Check if there are any ongoing server issues by visiting WhatsApp's official status page or looking for updates on social media platforms.

If you have checked all the above factors and still cannot see incoming calls in WhatsApp on your Android device, consider reaching out to WhatsApp support for more personalized assistance. They can provide additional troubleshooting steps or escalate the issue if necessary.