I can't hear WhatsApp calls, what should I do?

I can't hear WhatsApp calls, what should I do - briefly?

If you cannot hear WhatsApp calls, try the following steps: Firstly, ensure that your device is not on silent mode and that the volume is sufficiently high. Additionally, check if there are any software updates available for both WhatsApp and your operating system.

I can't hear WhatsApp calls, what should I do - in detail?

If you are unable to hear WhatsApp calls, there are several steps you can take to troubleshoot and resolve the issue. Below is a detailed guide to help you identify and fix the problem:

1. Check Your Device's Audio Settings:

   • Ensure that your device's volume is not set too low. You can adjust the volume using the physical buttons on your phone or through the settings menu.
   • Verify that the Do Not Disturb mode is turned off, as this can mute incoming calls.

2. Verify WhatsApp Permissions:

   • Open the Settings app on your device and navigate to Apps (or Applications) > WhatsApp.
   • Make sure that WhatsApp has the necessary permissions to access your microphone, camera, and contacts. If any of these permissions are missing, grant them accordingly.

3. Update WhatsApp:

   • Outdated versions of WhatsApp can sometimes cause issues with call functionality. Visit the Google Play Store (for Android) or the App Store (for iOS) to check for and install any available updates.

4. Check Your Internet Connection:

   • WhatsApp calls require a stable internet connection. Ensure that your Wi-Fi or mobile data is working properly. You can try making a call while connected to a different network to see if the issue persists.

5. Restart Your Device:

   • Sometimes, simply restarting your device can resolve temporary glitches. Hold down the power button and select 'Restart' (or 'Reboot') from the menu.

6. Clear WhatsApp Cache and Data:

   • For Android users: Go to Settings > Apps > WhatsApp. Tap on 'Storage & cache' and then clear the cache. If the issue persists, you can also tap on 'Clear data'.
   • For iOS users: Unfortunately, there is no direct way to clear the cache for individual apps on iOS devices. You may need to uninstall and reinstall WhatsApp.

7. Check Your Device's Compatibility:

   • Ensure that your device and operating system are compatible with WhatsApp call features. Older devices or outdated software might not support these features.

8. Reinstall WhatsApp:

   • If none of the above steps work, consider uninstalling and then reinstalling WhatsApp from the Google Play Store (for Android) or the App Store (for iOS). This can help resolve issues related to corrupted files.

9. Contact WhatsApp Support:

   • If you have tried all the above solutions and still cannot hear WhatsApp calls, it is advisable to contact WhatsApp support for further assistance. You can do this by going to WhatsApp > Settings > Help > Contact Us.

By following these detailed steps, you should be able to identify and resolve the issue preventing you from hearing WhatsApp calls.