What to do if there is no sound in WhatsApp on Android - briefly?
If you're experiencing no sound in WhatsApp on your Android device, check the following: Ensure that your volume is not muted and that the media volume is turned up. Additionally, verify that Do Not Disturb mode is not enabled, as it can silence notifications.
What to do if there is no sound in WhatsApp on Android - in detail?
If you are experiencing issues with no sound in WhatsApp on your Android device, it can be quite frustrating. Here are some detailed steps you can take to troubleshoot and resolve the problem:
-
Check Volume Settings: Ensure that the volume is not muted or set too low. Swipe down from the top of your screen to access the notification panel and adjust the media volume accordingly. Also, check if the Do Not Disturb mode is enabled, as it can mute incoming messages.
-
Verify WhatsApp Notification Settings: Open the WhatsApp application and go to
Settings
>Notifications
. Make sure that all notification types (messages, group notifications, media) are turned on. Additionally, check if you have enabled the 'Use high priority notifications' option for timely alerts. -
Update WhatsApp: Outdated versions of the app can sometimes cause issues. Go to the Google Play Store and update WhatsApp to the latest version available. Updates often include bug fixes that could resolve your sound problem.
-
Clear App Cache: Over time, the cache can become corrupted and cause various issues. To clear the app cache:
- Go to
Settings
>Apps & notifications
. - Find WhatsApp in the list of apps and tap on it.
- Select
Storage & cache
. - Tap on
Clear Cache
.
- Go to
-
Check Phone’s Sound Settings: Sometimes, the problem might not be with WhatsApp but with your phone's overall sound settings. Go to
Settings
>Sound
and ensure that the device is not set to vibrate or silent mode. Also, check if any specific app (like a third-party sound manager) is interfering with WhatsApp’s notification sounds. -
Restart Your Device: A simple restart can often resolve unexpected issues. Hold down the power button and select
Restart
. After your device restarts, check if the sound issue in WhatsApp has been resolved. -
Reinstall WhatsApp: If none of the above steps work, you might need to uninstall and then reinstall WhatsApp. Before doing so, make sure to back up your chats via Google Drive:
- Go to
Settings
>Chats
>Chat Backup
. - Follow the on-screen instructions to back up your messages.
- Uninstall WhatsApp from your device.
- Reinstall it from the Google Play Store and log in with your phone number.
- Go to
-
Check for Interference from Other Apps: Certain apps or services might be interfering with WhatsApp notifications. Try disabling any third-party notification management apps or services temporarily to see if that resolves the issue.
By following these steps, you should be able to troubleshoot and resolve the no sound issue in WhatsApp on your Android device effectively.