Why can't I hear the other person on a WhatsApp phone call - briefly?
If you cannot hear the other person during a WhatsApp phone call, it is likely due to connectivity issues or problems with your device's audio settings. To resolve this, ensure your internet connection is stable and check your device's volume and speaker settings.
Why can't I hear the other person on a WhatsApp phone call - in detail?
There could be several reasons why you cannot hear the other person during a WhatsApp phone call, ranging from connectivity issues to hardware problems. Let's delve into some of the most common causes and potential solutions.
1. Network Connectivity
One of the primary reasons for audio difficulties in WhatsApp calls is poor network connectivity. Both you and the person you are trying to reach need a stable internet connection, preferably Wi-Fi or 4G/5G, to ensure clear communication. If either of you is experiencing slow or unstable internet, it can result in dropped calls or poor audio quality.
Solution: Ensure that your device is connected to a strong and reliable network. You might want to switch from mobile data to Wi-Fi if available, as Wi-Fi connections are generally more stable for voice calls.
2. Microphone and Speaker Issues
Hardware problems can also be the culprit. If your device's microphone or speaker is damaged or blocked, it can affect the call quality significantly. Dirty or obstructed speakers and microphones can muffle sounds or make them inaudible altogether.
Solution: Clean the speaker and microphone grilles using a soft brush or compressed air to remove any dirt or debris. Also, ensure that your device is not in silent mode or vibrate mode, which could mute the call audio.
3. Software Glitches
Occasionally, software bugs or glitches can interfere with WhatsApp's functionality. These issues are often temporary and can be resolved through simple troubleshooting steps.
Solution: Restart your device to clear any temporary glitches. Additionally, check for updates to both the operating system and the WhatsApp application itself. Updates often include bug fixes that can improve call quality.
4. Permissions and Settings
WhatsApp requires certain permissions to function correctly, including access to your microphone and speaker. If these permissions are not granted or have been accidentally revoked, it can lead to audio issues during calls.
Solution: Go to your device's settings and ensure that WhatsApp has the necessary permissions to use the microphone and speaker. You may need to manually grant these permissions if they were previously denied.
5. Background Noise Reduction
WhatsApp has a feature designed to reduce background noise during calls, which can sometimes interfere with hearing the other person clearly. While this feature is meant to enhance call quality, it might unintentionally mute important audio cues.
Solution: Check if the noise reduction feature is enabled and try disabling it temporarily to see if that resolves the issue. You can find this setting in WhatsApp's call settings.
6. Call Quality Settings
WhatsApp offers different call quality settings, such as low data usage or standard mode. If you have selected a lower-quality setting to save data, it could be affecting your ability to hear the other person clearly.
Solution: Adjust the call quality settings in WhatsApp to prioritize audio clarity over data usage. This can usually be done within the app's settings menu.
7. Device Compatibility
In some cases, the issue might not be with your network or device hardware but rather with compatibility problems between WhatsApp and your specific device model. Certain older devices or those with less powerful processors may struggle to handle high-quality audio calls effectively.
Solution: Ensure that your device meets the minimum requirements for running WhatsApp. If it doesn't, consider using a more compatible device for making calls.
Conclusion
If you are unable to hear the other person during a WhatsApp phone call, it is essential to systematically troubleshoot the potential causes. By addressing network connectivity, hardware issues, software glitches, permissions, settings, and compatibility concerns, you can significantly improve your call experience and ensure clear communication with your contacts.